Webinar-Fishbone Analysis: Finding the roots of a problem

This simple tool to analyze cause and effect is so popular in SMDP classes that we have decided to make it a webinar! In just 90 minutes learn and practice a methodical way to analyze the causes of a performance problem, and set priorities to find the best solution. Now registration is even easier: login using your Facebook or Twitter account.

After the class you will be able to:
-Use a methodical approach to analyze a performance problem
-Create a cause/effect diagram to determine the reasons for a problem
-Prioritize reasons before designing a solution


Register today!