2011 Communicating During Difficult Situations

Communicating During Difficult Situations


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Barbara Reynolds, PhD

At CDC since 1991, Dr. Reynolds’ communication expertise has been used in the planning or response to pandemic influenza, vaccine safety, emerging disease outbreaks and bioterrorism. Internationally, she has acted as a crisis communication consultant on health issues for France, Hong Kong, Australia, Canada, former Soviet Union nations, NATO and the World Health Organization.  Dr. Reynolds is the author of the 2002 book Crisis and Emergency Risk Communication and CDC's Crisis and Emergency Risk Communication course, which is now taught in universities and other settings nationwide and internationally. In the past, Dr. Reynolds served as a senior press officer specializing in infectious diseases and vaccine safety issues, working with national and international investigative and science reporters. She is also an adjunct assistant professor at Tulane University.
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