Continuous Quality Improvement (CQI) Manual

Building and maintaining the highest possible quality of a field-based training program is essential to the credibility of a program and ensures that it is responsive to the needs of the host country or region and is able to make the greatest contribution to public health. Continuous quality improvement (CQI) is a systematic reiterative review of inputs, processes, outputs and outcomes of training programs to improve their performance with a goal of protecting and improving the health of a population.

Adopting a common framework for quality assessment and continuous improvement is useful for the network and individual programs. Program staff can use the information on the quality of their training program in deciding on issues pertaining to their program’s inputs, process and outputs, responding to the needs of stakeholders and advocating for the necessary resources to run and maintain a quality field-based training program. On the other hand, TEPHINET will use information on the quality of the various training programs in deciding on which activities to undertake and what type of support to give various programs. The CQI process also provides a forum for exchange of best practices among member programs.

The main purpose of TEPHINET’s CQI Handbook is to offer an instrument for the program to use as a tool for self-evaluation or interval evaluation; it should help programs to assess the extent to which they meet standards of performance as defined by the general TEPHINET membership. Moreover, these standards could equally be adapted for use in an external evaluation.

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